At the beginning of May 2020, the owner-managed and globally active complete solution provider medifa healthcare group GmbH joined GHA. “As a member of the GHA, we are very pleased to expand our worldwide cooperation and exchange with a large network of many different partners and to jointly advance and strengthen the German healthcare sector in the long term,” explains Dr. Wolfgang Hohnhaus, managing partner of medifa.
The product and service portfolio covers all operating room requirements from modular wall, door, ceiling and cabinet systems (RooSy® Room Systems) for the turnkey operating room, as well as mobile operating tables, operating table accessories and operating lights, right up to examination chairs and medical furniture. medifa is also one of the largest OEM suppliers in the medical technology sector.
The medifa group guarantees fast reaction times and adherence to delivery dates with more than 90% in-house added value in Germany. Planning, engineering and production are exclusively carried out in Germany.
“The slogan “we care” means for us that we consistently orientate ourselves according to the requirements of our customers. Customers all over the world can rely on top-class consultation, processing and quality from a single source, made in Germany according to certified national and international quality standards”, emphasizes Hohnhaus. medifa’s own customer service with worldwide service support and certifications according to DIN EN ISO 13485:2016, 9001:2015 and 14001:2015 guarantee medifa’s high quality standards and maximum customer orientation.
„Scan for service or help“
With the ‘we care. Code’ medifa offers its customers a special service. Customers should receive help as simply and straightforwardly as possible. QR codes on main products are linked to product type and serial number. By means of mobile phone scanning, a digital step-by-step self-service for easy-to-solve problems, a direct service contact (with direct ticket generation) or access to product instructions are all possible in a simple way.
The medifa group includes three production sites in Germany with a production area of 45,000 sqm: medifa GmbH & Co. KG in Finnentrop, medifa hygienic rooms GmbH in Ötigheim and medifa metall und medizintechnik GmbH in Rastatt. The medifa healthcare group employs around 350 people at its three locations in Germany and is represented in over 80 countries.